wanpkr Terms & Conditions — User Agreement

These Terms and Conditions ("Terms") govern your access to and use of the wanpkr website located at wanpkr.site and all associated services, platforms, features, and applications (collectively, the "Platform"). These Terms constitute a legally binding contract between you ("User", "Player", or "You") and wanpkr ("we", "us", "our", or "wanpkr").

By creating an account, logging in, making a deposit, placing a wager, or otherwise using any feature of the wanpkr Platform, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree with any provision of these Terms, you must not use the wanpkr Platform.

These Terms apply alongside wanpkr's Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotion terms that may be issued from time to time. In the event of any conflict between these Terms and a specific promotion's terms, the specific promotion's terms shall take precedence with respect to that promotion only.

To register and maintain an active account on the wanpkr Platform, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration and at all times during your use of the Platform.
• You must possess a valid Pakistani National Identity Card (CNIC) and reside in a jurisdiction where online gaming is not expressly prohibited by applicable local law.
• You must not be a current or former employee, contractor, director, or agent of wanpkr or any of its affiliated software providers, and you must not be an immediate family member of any such person.
• You must have full legal capacity to enter into binding contracts under the laws applicable to your place of residence.
• You must not currently be subject to a self-exclusion order or any other restriction imposed by wanpkr or any other licensed gaming operator.
• You must be acting entirely on your own behalf and not on behalf of any other person, corporate entity, or organisation.

Each individual may hold only one registered account on the wanpkr Platform. The creation of multiple accounts by any single individual — including through the use of different names, mobile numbers, email addresses, devices, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.

During registration, you are required to provide accurate, complete, and current information. This includes, without limitation, your full legal name as it appears on your CNIC, your Pakistani mobile number, your date of birth, and any payment method details used for deposits or withdrawals. Providing false or misleading information during registration constitutes a breach of these Terms and may result in immediate account closure.

You are solely responsible for maintaining the confidentiality and security of your login credentials, including your username and password. wanpkr will never ask you to disclose your password — any communication purporting to be from wanpkr requesting your password should be treated as fraudulent and reported to our support team immediately.

wanpkr reserves the right to request identity verification documents at any stage, including but not limited to CNIC copies, proof of address, and payment method verification. Failure to provide requested documentation within a reasonable timeframe may result in suspension of withdrawal privileges or account closure.

All deposits made to your wanpkr account must originate from a payment method registered in your own name. wanpkr does not accept deposits from third-party accounts. The use of another person's JazzCash wallet, EasyPaisa account, or bank account to fund your wanpkr balance is strictly prohibited.

The minimum deposit amount at wanpkr is PKR 500. Deposits made via JazzCash and EasyPaisa are typically credited to your wanpkr balance within seconds of transaction confirmation. Bank transfers via HBL, UBL, or Meezan Bank may take 1 to 2 business days to reflect, depending on the originating institution's processing times.

wanpkr does not charge any fees for deposits made via supported payment methods. However, your payment provider may apply their own transaction charges. You are responsible for any such third-party charges.

wanpkr reserves the right to decline, reverse, or place a hold on any deposit that it has reasonable grounds to believe is connected to fraudulent activity, money laundering, or any other prohibited conduct. In such cases, wanpkr will notify the affected user where legally permissible to do so.

Withdrawal of funds from your wanpkr account is subject to successful completion of identity verification (KYC). Players who have not yet submitted and received approval for their CNIC verification may have withdrawal access restricted until verification is complete.

The minimum withdrawal amount is PKR 500. Withdrawals may only be processed to a payment method registered in your own name that matches the identity information on your wanpkr account.

• JazzCash / EasyPaisa: Processed within 15–30 minutes for verified accounts during normal operating conditions.
• HBL / UBL / Meezan Bank transfers: Typically processed within 1–3 business days.

wanpkr does not charge withdrawal fees. Processing times are estimates and may be affected by payment provider delays, high-volume periods, or additional security reviews on wanpkr's end. wanpkr reserves the right to conduct additional verification checks before approving any withdrawal.

wanpkr offers a range of bonuses and promotional incentives to eligible players. All bonuses are subject to the specific terms stated at the time of the offer, which form part of these Terms. In the event of any conflict, the specific bonus terms shall prevail.

General terms applicable to all wanpkr bonuses include the following:

• Bonuses are available to eligible players aged 21 and above only.
• Each bonus offer may only be claimed once per player, per household, per device, and per payment method unless explicitly stated otherwise.
• Bonus funds are non-transferable and have no cash value until applicable wagering requirements have been fully completed.
• wanpkr reserves the right to amend, suspend, or withdraw any bonus offer at any time without prior notice.
• Wagering contributions vary by game type. Slots typically contribute 100% to wagering requirements; live casino table games may contribute a lower percentage as specified in individual promotion terms.
• wanpkr may require additional identity verification before crediting any bonus.

All games available on the wanpkr Platform are governed by the rules established by the respective game provider. wanpkr provides each game in its original certified format, and the rules visible within each game interface are binding. It is your responsibility to read and understand the applicable rules before placing any wager.

All game outcomes at wanpkr are determined by certified Random Number Generators (RNGs) audited by independent testing laboratories, or in the case of live casino games, by the physical dealing and spinning of studio equipment under real-time camera supervision. wanpkr does not modify or influence game outcomes in any way.

Bets placed in error — including incorrect stake amounts or bets placed on unintended markets — are the sole responsibility of the player. wanpkr does not reverse bets that have been confirmed and accepted by the Platform, except in documented cases of manifest system error. If you believe a game result has been affected by a technical error, contact wanpkr support immediately with the relevant game round ID.

For sports betting markets (including cricket betting on PSL and international matches), wanpkr reserves the right to void any market where the result cannot be determined conclusively, where the event is affected by force majeure, or where there is credible evidence of match manipulation. In such cases, affected stakes will be returned to the player's wanpkr balance.

The following activities are strictly prohibited on the wanpkr Platform and may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to law enforcement authorities:

1. Money Laundering: Using the wanpkr Platform to launder proceeds of crime or to facilitate any transaction connected to illegal activity.
2. Fraud and Misrepresentation: Providing false identity information, using stolen payment methods, or impersonating another person.
3. Multiple Accounts: Registering more than one account in any form to exploit bonuses, circumvent account restrictions, or evade bans.
4. Collusion: Coordinating with other players to gain an unfair advantage in poker, Rummy, or any other multi-player format available on wanpkr.
5. Automated Software: Using bots, scripts, artificial intelligence tools, or any automated betting system to interact with the wanpkr Platform.
6. System Exploitation: Deliberately exploiting software errors, glitches, or vulnerabilities in any wanpkr game or service.
7. Chargebacks: Initiating fraudulent chargebacks or payment reversals in connection with wanpkr deposits.
8. Underage Play: Allowing or enabling any person under the age of 21 to access and use your wanpkr account.

wanpkr is committed to promoting responsible gaming practices and maintaining an environment in which gambling remains a form of entertainment rather than a source of financial or personal harm. We take our duty of care to Pakistani players seriously.

All wanpkr accounts include built-in responsible gaming tools, accessible from the account settings panel. These include: daily, weekly, and monthly deposit limits; loss limits; session time limits; cool-off periods (temporarily disabling the account for 24 hours to 6 weeks); and permanent self-exclusion.

Where wanpkr identifies behavioural patterns associated with problem gambling — including very frequent deposits, escalating bet sizes, extended unbroken play sessions, or requests to override self-imposed limits — we reserve the right to proactively contact the player and apply temporary protective restrictions without the player's prior request.

Players who wish to self-exclude permanently may contact wanpkr's 24/7 live chat. Once a permanent self-exclusion is applied, it cannot be reversed for a minimum period of 6 months. wanpkr will make commercially reasonable efforts to ensure the excluded player is not targeted by marketing communications during the exclusion period.

For additional support, please visit our Responsible Gaming page or contact our support team. If gambling is affecting your health, relationships, or finances, please seek professional help from a qualified support organisation.

All content on the wanpkr Platform — including but not limited to the wanpkr brand name and logo, website design, graphics, user interface elements, text, game integration code, and promotional materials — is the exclusive intellectual property of wanpkr or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the wanpkr Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not permit you to: copy, reproduce, distribute, publicly display, or create derivative works from any wanpkr content; reverse-engineer or decompile any wanpkr software; or use any wanpkr branding in connection with any third-party product or service.

Any feedback, suggestions, or ideas submitted to wanpkr through support channels, feedback forms, or any other means may be used by wanpkr without restriction, compensation, or attribution to the submitting user.

To the maximum extent permitted by applicable law, wanpkr shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of, or inability to use, the Platform. This includes, without limitation, losses arising from: gambling losses incurred while using wanpkr; technical faults, connectivity issues, or service interruptions; errors in game results subsequently corrected; or your reliance on any information displayed on the Platform.

wanpkr's maximum aggregate liability to any individual player in respect of any claims arising under these Terms shall not exceed the total amount deposited by that player during the 30-day period immediately preceding the event giving rise to the claim.

wanpkr does not warrant that the Platform will be continuously available, error-free, or entirely secure. We undertake commercially reasonable efforts to maintain service availability but cannot guarantee uninterrupted access, particularly during scheduled maintenance windows, which will be communicated via the Platform where practicable.

Your personal data is collected, processed, and stored by wanpkr in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the wanpkr Platform, you consent to the collection and processing of your personal data as described in that policy.

wanpkr collects personal information including your name, CNIC details, mobile number, payment information, and gameplay records for the purposes of account management, identity verification, payment processing, fraud prevention, regulatory compliance, and the delivery of wanpkr's services. This data is held securely using industry-standard encryption and access controls.

wanpkr will not sell your personal data to unaffiliated third parties. Data may be shared with: certified KYC verification providers; payment processing partners including JazzCash and EasyPaisa integration services; game software providers for technical delivery purposes; and regulatory or law enforcement authorities where required by law.

wanpkr reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms or any associated policy.
• Failure to complete identity verification within the required timeframe.
• Detection of fraudulent, abusive, or prohibited activity on the account.
• Reasonable suspicion of money laundering or any other criminal activity.
• Receipt of a valid legal order from a regulatory or law enforcement authority.
• Player self-exclusion request.

Upon account closure, any real-money balance (net of bonus funds that have not met wagering requirements) will be returned to the player via their verified payment method, subject to any outstanding disputes, security holds, or regulatory requirements. wanpkr will process eligible balance returns within a reasonable timeframe following closure.

You may also request voluntary account closure at any time by contacting wanpkr's 24/7 live chat. Voluntary closures are processed within 5 working days, and any eligible remaining balance will be returned in accordance with the withdrawal procedures described in Section 5.

wanpkr reserves the right to amend, update, or replace these Terms at any time. When material changes are made, wanpkr will use commercially reasonable efforts to notify registered players via email communication to the registered address or via a prominent notice on the Platform prior to the changes taking effect.

Minor amendments — including corrections to typographical errors, clarifications that do not alter the substance of any provision, or administrative updates — may be made without advance notice. The "Effective Date" at the top of these Terms will reflect the date of the most recent update.

Your continued use of the wanpkr Platform after the effective date of any revised Terms constitutes your acceptance of those revisions. If you do not agree with any amendment, you must cease using the Platform immediately and may request account closure as described in Section 13.

These Terms, and any disputes or claims arising out of or in connection with them, shall be governed by the laws of the jurisdiction in which wanpkr holds its international gaming license. wanpkr operates under a valid international online gaming license, which imposes binding regulatory obligations including fair play, player fund protection, and responsible gaming compliance.

In the event of a dispute between you and wanpkr, you should first attempt to resolve the matter informally by contacting our support team through the 24/7 live chat available on wanpkr.site. wanpkr will use commercially reasonable efforts to resolve all player complaints within 5 to 10 business days of receipt.

If a dispute cannot be resolved through wanpkr's internal complaint process, the matter may be escalated to the relevant dispute resolution mechanism available under wanpkr's licensing authority. Details of this mechanism are available from our support team upon request.

For all enquiries relating to these Terms and Conditions, or any aspect of your wanpkr account, please contact our support team through the live chat available on wanpkr.site. Our support team operates 24 hours a day, 7 days a week, and is equipped to handle account, payment, game, and compliance queries.

You may also reach wanpkr via email at:

Please ensure that any enquiry relating to your account includes your registered username and CNIC-linked mobile number so that our team can locate and verify your account promptly.